Customer Satisfaction: How To Maximize, Measure, And Market Your Company's "ultimate Product". by HANAN, MACK & KARP, PETER.

Customer Satisfaction: How To Maximize, Measure, And Market Your Company's "ultimate Product". HANAN, MACK & KARP, PETER.: 38265X1 AMACOM, New York: 1989. 193 pages. Hardcover with dustjacket. Good condition. Includes writing on inside flyleaf. ISBN: 0814459447 $5.25USD
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